Refund policy

At Glow Emotion, all products are made to order and printed on demand. Because of this, we are unable to accept returns or exchanges for buyer's remorse or sizing issues.

We do accept returns and offer a full replacement or refund in the following cases:

  • The item arrived damaged

  • The item arrived defective or with a print error

  • The wrong item was sent

To be eligible, you must contact us within 14 days of receiving your order at glow@glowemotion.com with your order number and a photo of the issue. We'll make it right.

We are not responsible for delays caused by shipping carriers or customs.